Tutoring Terms and Conditions
This agreement is made and entered into by and between UKGuardianship (“UKG”) and the student (“the Student”) or legal guardian (“the Parent”) of the student with the specific and mutual goals of providing the agreed tutoring service. Therefore, it is mutually agreed that:
1. The Responsibility of UKG
1.1. UKG shall provide the service agreed during the mutually agreed dates.
1.2. All members of staff working with children and employed by UKG, including teachers, shall meet the requirements set out by AEGIS, especially the DBS checks, previously known as Criminal Records Bureau checks.
1.3. UKG will strive to ensure that suitable teachers are paired with the Student and act in a professional manner at all times.
2. The Responsibility of the Student/Parent
2.1. Full payment must be received by UKG before any lesson arrangements can be made.
2.2. The Student/Parent agrees to provide UKG with as much information as possible to aid UKG in finding a suitable teacher.
3. Changes to Arranged Lessons
3.1. Changes to one-to-one lessons must be requested by the Student/Parent at least 48 hours in advance in writing.
3.2. If notification is received in line with the above, the lesson can be rearranged to a date agreed with the Student and the Teacher.
3.3. If notification is not received in line with the above, no compensation or refund is permissible.
4. Agreement Termination and Refund Policy
4.1. Within seven days of signing the agreement, the Student/Parent may cancel the agreement for any reason and UKG will refund the full payment of the service fee.
4.2. After seven days of signing the agreement, if the Student/Parent wishes to cancel the contract, they are not entitled to a refund.
4.3. After a package of lessons has begun, if the Student/Parent wishes to cancel the contract, they are not entitled to a refund.
4.4. UKG reserves the right to terminate the agreement immediately if the Student behaves in an unacceptable way. A refund is not permissible.
5. Change of Teacher
When requested by the Student/Parent, UKG will (in certain circumstances) find an alternative teacher. A transfer fee may be chargeable.
6.1. This Agreement shall be governed by and construed in accordance with the laws of the state and/or country in which the study programme is to take place.
6.2. If any part, paragraph or any portion of any section of this Agreement is determined to be unenforceable or invalid for any reason whatsoever that unenforceability or invalidity shall not affect the enforceability or validity of the remaining portions of this Agreement and such unenforceable or invalid part, paragraph or portion thereof shall be severed from the remainder of this Agreement.
7. Limitation of Liability: Indemnification
Except as otherwise specifically provided herein, neither party hereto shall be liable for any liability, claims, losses, costs, expenses, injuries, or damages of any nature whatsoever, which the other may be subject to or incur as a result of any activities in connection with this Agreement. Each party shall indemnify and hold the other harmless from and against any liability, claims, losses, costs, expenses, injuries or damages howsoever caused, by reason of any injury sustained to person or property, arising out of, associated with, or reasonably foreseeable as a result of a party’s act, negligence, default, or omission, and shall pay all sums to be paid or discharged in relation thereto. If either party is sued in any court by reason of the conduct of the party as described above, such other party will discharge any judgment rendered in favour of the opposing litigant. Nothing herein is intended to nor shall it relieve either party from liability for its own conduct.
UKG reserves the right to make changes to its services and prices.